Podcast: Play in new window | Download
For most people, the initial six or eight-week adjustment period requires the most visits to a provider, as this is the time when the hearing aid is tailored to an individual’s needs. During the trial period, customers may visit their provider every two weeks until they are completely satisfied with how the hearing aid is working for them.
After the initial adjustment period, we usually recommend customers come in for routine maintenance, about every three months. On average, a routine maintenance visit takes only a few minutes. During this visit we will replace batteries, do a thorough cleaning, and make sure any issues are addressed to keep the hearing aid at an optimal performance level.
In addition to routine maintenance, Beltone representatives encourage customers to drop by one of our offices whenever they’d like their hearing aid adjusted or looked at, no appointment necessary!
We are always available to clean and test hearing aids and the process usually only takes a few minutes. Our door is always open to make sure customers are having the best experience possible with their hearing aids.
We also provide clients with free batteries for their hearing aids, so most people can usually go about three years before purchasing any batteries. This means that when customers come in for routine maintenance, they’re not paying for anything, since we consider replacing batteries part of our standard maintenance package. Our clients appreciate that they can bring their hearing aids in to one of our offices for a 10 or 15 minute visit, have a cup of coffee, talk with our staff, and leave with cleaned and serviced hearing aids, usually for no additional cost. This helps our clients streamline the care of their hearing aids into the flow of their busy lives.
